Customer Service and Technical Support

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Response Time:  Within one business day of request, Monday through Friday, 8:00 a.m. to 5:00 p.m. EST

LeanCor Return Policy

Online training courses may be refunded within 30 days of purchase if the user has not started the course.  In-class training courses may be refunded when request is made within 5 business days prior to the course start date.  Books and other physical products may be refunded in full minus the cost of shipping and handling incurred by LeanCor within 30 days of purchase upon receipt of returned items.

LeanCor Classroom Training Cancellation Policy

LeanCor reserves the right to substitute instructors, change course dates and locations, or cancel a course due to insufficient enrollment or unforeseen events. If LeanCor cancels a course, participants will be notified via email or phone and will be given the option for a full refund or to transfer their registration to another course. LeanCor is not responsible for non-refundable plane tickets, hotel and rental car deposits, nor any other expenses incurred.